BookingsMed Assistant
GENERAL TERMS AND CONDITIONS
Between BookingsMed.com and the Medical Institution
BookingsMed is a trademark in use by M&M Servizi srls - Via G. Marconi 2178/2 - 45030 Pontecchio Polesine (RO) - Italy - VAT No. 01663570297
A - BookingsMed.com is a simple, innovative, professional, fast and secure online platform aimed at creating and promoting Business to Business (B2B) and Business to Consumer (B2C) relationships, also through Networking, Web Marketing, Fairs, Catalogs and Social Business Networks.
B - The Company is the service provider and may be a Clinic, Hospital, Medical Center, Doctor, Medical Spa or Thermal Spa where authorized doctors operate. The platform is open to all medical institutions duly authorized under applicable national laws.
C - The Distributor is a BookingsMed appointee responsible for promoting the services offered on the platform; there may be one Distributor for each country.
D - The Facilitator is a BookingsMed appointee responsible for promoting the services offered on the platform; there may be multiple Facilitators for each city.
E - The User (End User) is the final user of the services provided by the Company.
1.1 The use of the BookingsMed.com platform is governed by these General Terms and Conditions, which may be amended at any time and published online at www.bookingsmed.com.
1.2 These conditions regulate the terms under which BookingsMed.com provides the Company with the service according to the technical and economic characteristics of the selected commercial offer.
1.3 The service is provided via the internet in the state of fact and law existing at the time of activation.
1.4 Any additional services will be provided only upon written request by the Company.
1.5 BookingsMed may receive compensation in the form of an annual fee (Marketing Fee) or a percentage of turnover.
1.6 These conditions comply with current European and Italian regulations.
2.1 Submission of the online form constitutes full acceptance of these Terms and Conditions.
2.2 The contract is considered concluded upon receipt of the form and payment, where applicable. In case of non-payment within 30 days, the order will be cancelled without notice.
3.1 BookingsMed does not perform any intermediation activity; bookings are valid only upon payment.
3.2 The Company will receive an email containing the details of the purchase.
3.3 Payment is credited directly to the Company’s bank account; the platform issues an invoice on behalf of the Company.
3.4 The contractual relationship is directly between the Company and the Customer.
3.5 Any agreed service fees or percentages will be retained by BookingsMed according to individual contractual agreements.
4.1 Activation takes place within 90 days from receipt of complete documentation.
4.2 BookingsMed reserves the right to refuse activation or renewal without providing reasons.
4.3 BookingsMed is not responsible for complaints related to the Company’s services.
5.1 The standard duration is 12 months unless otherwise specified.
5.2 Renewal must be completed at least 30 days prior to expiration.
5.3 Upon termination, data may be deleted.
6.1 The Company is responsible for safeguarding access credentials.
6.2 Bookings are considered automatically accepted.
6.3 In case of no-show, a deposit of up to 25% may be retained.
7.1 The service is generally available 24/7, except for maintenance.
7.2 BookingsMed does not guarantee uninterrupted service.
8.1 The Company guarantees the accuracy of the data provided.
8.2 Data will be processed in compliance with applicable privacy laws.
8.3 The Company authorizes the use of its content for promotional purposes.
The Company undertakes to:
• respect intellectual property rights
• not distribute illegal or harmful content
• not provide false or misleading information
• ensure system security
In case of violation, BookingsMed may suspend or terminate the service.
The contract may be terminated in case of:
• non-payment
• insolvency
• breach of conditions
• failure to provide the services sold
BookingsMed manages reviews and positioning according to internal criteria and may publish user-generated content.
The contractual relationship exists exclusively between the Company and the Customer.
BookingsMed shall not be held liable for services provided by the Company.
Early termination by the Company is generally not permitted.
BookingsMed reserves the right to modify these Terms at any time.
Disputes do not suspend the obligation to make payments.
No legal action may be taken if payments are in arrears.
All disputes shall be resolved through arbitration at the Arbitration Chamber of Oradea.
